Working With Me.
Disclaimer - Terms & Conditions - Privacy Policy.
Sam Richardson Coaching
Last updated: 30 June 2026
I’ve written this page to be as clear and transparent as possible about how I work and how I look after your information. It’s not here to overwhelm you - just to make sure we’re on the same page before we work together.
Disclaimer.
Everything I share through my website, coaching sessions, hypnotherapy, workshops and resources is intended for education, personal development and general wellbeing support. I always aim to offer accurate, helpful and up-to-date information, but I can’t guarantee that everything will always be complete or suitable for every individual situation.
Coaching & Support
The work I do - including transformational coaching, hypnotherapy, wellbeing workshops and group programmes - is designed to support personal growth and positive change.
My services are not medical, psychological or psychiatric treatment
I don’t diagnose, treat, cure or prevent any health conditions
Coaching is not a replacement for therapy, counselling or medical care
You always remain fully responsible for your own choices, decisions and actions
Health, Medical & Professional Advice
Nothing on this website or in sessions should be taken as medical, psychological, legal or financial advice. If anything related to your health or wellbeing is worrying you, please speak to a qualified GP or healthcare professional.
Results
Everyone is different.
While many people experience positive change, I can’t guarantee specific outcomes. Your results will depend on your own commitment, circumstances and the actions you take outside of sessions.
External links
From time to time I may link to other websites or resources. I’m not responsible for the content or policies on those external sites.
Liability
To the fullest extent allowed by law, I can’t accept responsibility for any loss, damage or consequences that arise from using this website or engaging with my services. By using this website or working with me, you’re agreeing to this.
Terms & Conditions.
These are the terms that apply when you book or use any service with me.
Booking
You can book sessions through by email, or after a free clarity call. Your booking is confirmed once it’s agreed and payment has been received (where applicable).
Payment
Single sessions (The Reset) are paid in advance.
Payment plans are available for longer coaching programmes
Cancellations & Rescheduling
I completely understand that life happens, and I always try to be fair and flexible where I can.
If you give 48 hours’ notice or more, you can reschedule or receive a refund
If you cancel with less than 48 hours’ notice, 50% of the session fee is charged
If you cancel within 24 hours or don’t attend, the session is non-refundable
If you arrive late, the session may need to be shortened so I can stay on time for others
Coaching Programme
My programme is designed to be supportive, structured and personal to you. Your progress will depend on your own engagement, consistency and willingness to take action between sessions.
Confidentiality
Everything you share with me is treated as confidential. The only times I may need to share information are if:
I am legally required to do so
There is a serious risk of harm to you or someone else
Intellectual property
All materials I share with you (worksheets, recordings, meditations, resources etc.) belong to me and are provided for your personal use only. They must not be copied, shared or distributed without my permission.
Responsibility
I’m here to support and guide you, but you remain responsible for your own decisions, actions and outcomes - both during and after working together.
Governing law
These terms are governed by the laws of England and Wales.
Privacy Policy.
I take your privacy seriously and treat your personal information with care and respect. This section explains what I collect, why I collect it, and how I keep it safe.
Who I am
I’m Sam Richardson, and I run Sam Richardson Coaching as a sole trader business offering coaching, hypnotherapy, workshops and wellbeing support.
Information I collect
I may collect and store the following information:
Your name
Email address
Phone number
Information you send via contact forms, email or WhatsApp text
Booking details
Coaching questionnaires and session notes
Information you choose to share during sessions
Basic website usage data (like cookies or analytics)
You only ever share this information voluntarily.
How I use your information
I use your information to:
Respond to your enquiries
Arrange sessions and clarity calls
Deliver coaching and wellbeing services
Manage bookings and admin
Send resources you’ve requested
Meet legal and insurance requirements
Send occasional marketing emails (only if you’ve opted in)
I will never sell or rent your data - ever.
Legal basis (UK GDPR)
I process your data under:
Your consent
Contract (to deliver services you’ve booked)
Legitimate business interests
Legal obligations
Confidentiality
What you share in sessions stays between us. The only exceptions are if:
I’m required to disclose by law
There is a serious risk of harm
Email updates
If you sign up for updates, free resources or a waitlist, your details may be stored securely using a trusted provider (such as MailerLite, Squarespace). You can unsubscribe at any time with one click or by contacting me directly - info@samrichardsoncoaching.com
Third-party services
I use trusted tools to run my business smoothly, including:
Calendly (booking sessions)
MailerLite (emails)
Zoom / Microsoft Teams / WhatsApp (online sessions)
Website hosting and analytics tools
Each of these providers has their own privacy policies and security standards.
How long I keep your data
I only keep your personal data for as long as I need to provide services, meet legal requirements, or comply with insurance obligations. After that, it is securely deleted.
Your rights
You have full rights over your data, including the right to:
Access what I hold about you
Ask for corrections
Request deletion (where legally possible)
Withdraw consent for marketing
Object to certain uses
Complain to the Information Commissioner’s Office (ICO)
Cookies
This website may use cookies to help it run properly and to understand how people use it. You can control or disable cookies in your browser settings or through the cookie banner on the site.
Contact
If you ever have questions about your data, you can contact me here:
Sam Richardson Coaching
Email: info@samrichardsoncoaching.com
If you’re unhappy with how your data has been handled, you can contact the ICO at www.ico.org.uk.
Insurance
I am a Member and fully insured by the FHT (Federation of Holistic Therapists). It must be noted for insurance purposes - that if a claim was to be made - it would be under the Jurisdiction of the United Kingdom.
If you have any questions - please reach out.